TrxMiles is a platform that enables transactions of Rewards Points between buyers and sellers, and we are committed to providing safe transactions for your ease of mind. Your trust and safety is our main priority - we also asks that you help in keeping online transaction community safe for everyone. TrxMiles reserves the right to deactivate any account that negatively impacts the TrxMiles community. If you don’t know why your account was deactivated, you can contact our Customer Support.

Spam, phising, or fraud are prohibited in TrxMiles so are fake purchase orders, misinformation to buyers or sellers, or money laundering; sites redirects and unrelated rewards;redirecting payments meant for others; misguided use of our system; and making fake claims to other community members.

Seller

You may not provide inaccurate information to buyers such as fake account, invalid logins, cancelled tickets, or other inaccuracies that result in dissastifaction from the buyers. That also include deliberate misleading to the type and nature of your quote, replacing a quote with another, making inaccurate price and failure to disclose various issues and dangers.

Transactions – Offer (Seller to Buyer)
Seller may offer point rewards to buyers when they post ‘type buy’. Thenthe offer will be received by buyer and buyer may agree to it to receive the held funds from your account. You are obliged to provide all information to buyer on transaction page such as log-in account, proof of points transfer or proof of ticket order. TrxMiles forbid seller or buyer from giving information away on private chats for your security.

Transactions – Offer (Buyer to Seller)
If seller receive notifications from buyer, that buyer has purchased rewards that they offered, then seller will receive held funds from their account. You are obliged to provide all information to buyer on transaction page such as log-in account, proof of points transfer or proof of ticket order. TrxMiles forbid seller or buyer from giving information away on private chats for your security. If according to buyer that transaction has been successfully completed, TrxMiles will charge 3% - 5% from the transaction amount from the seller.

Buyer

When making purchases, please ensure you have adequate account, or transaction will be automatically failed. Kindly make fund deposits before making any purchase.
If you have enough fund to make purchase, click on ‘purchase’ button and funds will be deducted ‘pending account’ and be held from buyer. Seller only receive their held funds when you complete and acknowledge the transaction.

When you have make purchase from seller, they are obliged to provide proof such as log in account, ticket reservation receipt or proof of point transfer. Upon failure to do so, buyer may cancel the transaction and receive their sum back. Alternatively, you may not cancel the transaction when they have managed to perform the stated. Should the seller provide information that is unusable such as invalid log-ins or cancellations (fraud account) and others, you may contact our help desk for immediate assitance to provide resolution. Buyers are reminded not to release fund when that happens while we investigate the case. Should we find inconsistencies from the seller, we will cancel transaction and buyers will receive their funds back. We will not charge the buyers, but will still charge 3% - 5% from the seller.

Both Parties

We thank both parties for your support in making online transaction a safe place. You may not make cancellation after specified duration in the event of relevant cancellation. You may also not fail to make payments and follow the agreed terms. You are also obliged to assists us in finding a resolution to conflict should one happen.

Regulations of Withdraw Funds on TrxMiles

We take good care of all clients and do system maintenance on a regular basis, so we make a regulation to set aside $5 on your balance for the maintenance of our system and for that we provide services in the marketplace that you can fully use to fulfill all your transactions.